| TELEPHONE HELPLINES | ||||
| THESE ARE ALL NUMBERS TO BE GIVEN TO CALLERS AS APPROPRIATE. PLEASE INFORM US OF ANY NUMBER CHANGES YOU ARE AWARE OF. | ||||
| For Overseas Helplines, please refer callers to agencies in their local ‘phone book. We cannot provide lists as there are different numbers state to state. The Samaritans and all ‘Anonymous’ groups are worldwide and their numbers will be in the callers ‘phone book. | ||||
| Revision date: 07/23/2008 | ||||
| UK | Organisation / Group | Further Information | Telephone | Internet |
| AIDS/HIV ADVISORY SERVICE | TERENCE HIGGINS TRUST | Mon-Fri 10am-10pm/Sat-Sun 12noon-6pm | 0845 1221 200 | |
| CHILDREN with AIDS CHARITY (CWAC) | 0207 2479115 | |||
| AGORAPHOBIA | NATIONAL PHOBICS SOCIETY | Mon-Fri, 9.15am-9.00pm | 0870 1222325 | |
| THANET PHOBIC GROUP | 01843 231783 | |||
| NATIONAL/INTERNATIONAL | any day before 10pm | 01843 83720 | ||
| ALCOHOLISM | ALCOHOLICS ANONYMOUS (AA) | NATIONAL HELPLINE (UK) | 0845 769 755* | |
| AL ANON & ALATEEN (FOR FAMILY & FRIENDS OF PROBLEM DRINKERS) | UK 10am-10pm (365 days a year) | 020 7403 0888 | ||
| SCOTLAND 10am-10pm (365 days a year) | 0141 339 8884 | |||
| NAT. ASSOCIATION FOR CHILDREN OF ALCOHOLICS | For child alcoholic situations, in families with alcohol probs, adults etc. | 0800 358 3456 | ||
| ALZHEIMER’S DISEASE | ALZHEIMER’S SOCIETY | 8.30am to 6.30pm Monday to Friday | 0845 300 0336 | |
| ALZHEIMER’S DISEASE INTERNATIONAL | 0207 620 3011 | |||
| ASIAN HELPLINE (NSPCC) | NATIONAL ASIAN HELPLINE | all languages | 0800 096 7719 * | |
| BEREAVEMENT | THE COMPASSIONATE FRIENDS (bereaved parents) | Everyday 10am-4pm, 6-30pm-10.30pm | 08451 232304 | |
| STILL BIRTH & NEONATAL DEATH SOCIETY (SANDS) | Mon-Fri 9.30am-5pm | 0207 436 5881 | ||
| COT DEATH HELPLINE | Mon-Fri 9am-11pm | 0207 233 2090 | ||
| CRUSE | 9.30am-5pm | 0870 1671677 | www.cruse.org.uk | |
| CHILD DEATH HELPLINE | Eves 7.00 pm to 10.00 pm, Mon-Fri am – 10.00 – 13.00 Wed 13.00 - 16.00 | 0800 282 986 | ||
| BLIND | GUIDE DOGS FOR THE BLIND ASSOCIATION | 01189 835555 | www.guidedogs.org.uk | |
| ROYAL NATIONAL INSTITUTION FOR THE BLIND | Mon-Fri 9am-5pm | 08457 669999 | ||
| BRITISH ASSOCIATION FOR COUNSELLING | Mon-Fri 8.45am-5pm | 08704 435252 | ||
| BRITISH ASSOCIATION OF SEXUAL RELATIONSHIP THERAPY | 0208 5432707 | www.basrt.org.uk | ||
| CANCER | CANCER BACUP | Mon-Fri 9am-8pm | 0207 7392280 | |
| MACMILLAN CANCER LINE | Mon-Fri 9am-10pm | 0808 808 2020 | ||
| CARELINE (TELEPHONE COUNSELLING SERVICE) | Mon-Fri 10am-1pm/7pm-10pm | 0845 1228622 | ||
| CARERS | NAT. ASSOCIATION CARERS LINE – CARERS UK | Weds/Thurs 10am-12pm/2pm-4pm | 0808 8087777 | |
| CHILDREN | CHILDLINE | 0800 1111* | ||
| NSPCC FREECALL CHILD PROTECT HELPLINE | 0800 800 500* | |||
| NSPCC – head office number | Mon-Fri 9am-5pm | 0207 825 2500 | ||
| CRY-SIS SUPPORT GROUP – CRYING BABIES | Everyday 9am-10pm | 08451 228669 | ||
| COT DEATH RESEARCH AND SUPPORT | Mon-Fri 9am-11pm | 020 7233 2090 | ||
| STILLBIRTH AND NEONATAL DEATH SOCIETY | Mon-Fri 9.30am-5pm | 020 7436 5881 | ||
| CITIZEN’S ADVICE BUREAU | PLEASE REFER TO LOCAL DIRECTORY | www.adviceguide.org.uk | ||
| DEAF | ROYAL NATIONAL INSTITUTION FOR DEAF | Mon-Fri 9am-5pm | 0207 296 8000 | |
| DEBTS | NATIONAL DEBTLINE | 0808 808 4000 | ||
| CONSUMER CREDIT COUNSELLING SERVICE (CCCS) | Mon-Fri, 8am-8pm | 0800 138 1111 | ||
| DEPRESSION (Also see MENTAL HEALTH section) | DEPRESSION ALLIANCE | 0845 123 2320 | ||
| DISABILITY (also see Learning Disability, Mental Health) | DISABLED LIVING FOUNDATION | Mon-Fri 10am-4pm | 0845 1309177 | |
| DIAL UK – THE DISABILITY HELPLINE | Mon-Fri 10am-4pm | 01302 310123 | www.dialuk.org.uk | |
| RADAR (THE ROYAL ASSN. FOR DISABILITY AND REHABILITATION) | Mon-Fri 9am-5pm | 0207 250 3222 | ||
| DOMESTIC VIOLENCE | REFUGE (WOMENS’ AID NATIONAL HELPLINE) | UK | 0808 2000247* | |
| Wales Everyday 8am-2pm, 8pm-2am | 0808 8010800 | |||
| Scotland | 08000 271234 * | |||
| Northern Ireland | 0800 9171414 * | |||
| WOMENS’ DOMESTIC VIOLENCE NATIONAL CRISIS LINE | 0808 2000247 * | |||
| RIGHTS OF WOMEN SEXUAL VIOLENCE ADVICE LINE | Mon 11am-1pm, Tues 10am -12noon | 0207 490 2562 | ||
| BROKEN RAINBOW | Lesbian, gay, bisexual domestic violence helpline, Mon-Fri 9am-1pm, 2pm-5pm | 08452 604460 | ||
| MALE – Men’s Advice Line and Enquiries | For men suffering domestic violence | 08450 646800 | ||
| EMERGENCY WOMENS REFUGE - LOCAL DIRECTORY | 999 | |||
| DRUG SUPPORT | NATIONAL DRUG HELPLINE (TALK TO FRANK) | 0800 776 600 * | ||
| FAMILIES ANONYMOUS | Support for families with a drug using member | 0207 4984680/0845 200660 * | ||
| RELEASE EMERGENCY SERVICES | Mon-Fri 11am-1pm | 0207 729 9904 | ||
| NARCOTICS ANONYMOUS HELPLINE | 0207 730 0009 * | |||
| APAS (DRUG AND ALCOHOL ADVICE) | 0115 948 5570 | |||
| TURNING POINT (inc mental health and alcoholism) | 020 7702 2300 | |||
| EATING DISORDERS | EATING DISORDERS ASSOCIATION | Mon-Fri 10.30am-8.30pm, Sat 1pm-4.30pm | 08456 341414/01603 621414 | |
| YOUTH LINE 18 & UNDER | Mon-Fri 4.30pm-8.30pm, Sat 1pm-4.30pm | 08456 347650/01603 753319 | ||
| OVEREATERS ANONYMOUS | automated info line | 07000 784985 * | ||
| NATIONAL CENTRE FOR EATING DISORDERS | Mon-Fri 9.30am-5pm | 01372 469493 | ||
| ELDERLY | AGE CONCERN | Everyday 8am-7pm | 0800 009966 | |
| FAMILY | GINGERBREAD (FOR LONE PARENTS) | Mon-Fri 10am-2pm, 1pm-3pm | 0800 018 4318 | |
| NATIONAL COUNCIL FOR ONE PARENT FAMILIES | Mon-Fri 9am-5pm, Weds eves till 8pm | 08000 185026 | ||
| PARENT LINE (Any family related issues) | 0808 800 2222 * | |||
| RELATE – PLEASE REFER TO LOCAL DIRECTORY | www.relate.org.uk | |||
| GAMBLERS ANONYMOUS | UK- South and National enquiries | 020 7384 3040 * | ||
| UK- North West | 0161 976 5000 * | |||
| UK- Midlands/Wales | 0121 233 1335 * | |||
| Scotland | 7am-9pm | 08700 508881 | ||
| GAY SOCIETIES | LONDON LESBIAN & GAY SWITCHBOARD | 0207 8377324 * | ||
| National number for local contact use this or visit website | www.queery.org.uk | |||
| LESBIAN & GAY BEREAVEMENT SUPPORT | Tues 7.30pm-10pm | 0207 4035969 | ||
| HOMELESSNESS | SHELTER (ADVICE) | Everyday 8am-midnight | 0808 8004444 | |
| CENTREPOINT | Mon-Fri 9am-5.30pm | 08700 113 335 | ||
| CRISIS | Mon-Fri 9am-5pm | 08700 113 335 | ||
| IMPOTENCE
|
THE SEXUAL DYSFUNCTION ASSOCIATION | 0870 774 3571 | ||
| BRITISH ASSOC. FOR SEXUAL AND RELATIONSHIP THERAPY | 020 854 2707 | |||
| INSTITUTE OF OPTIMUM NUTRITION | Mon-Fri 9am-5pm | 0870 9791122 | ||
| LEARNING DISABILITIES | ENCAP HELPLINE | ENGLAND | 0808 808 1111* | |
| WALES | 0808 80000 300 | |||
| MENTAL HEALTH/ILLNESS | MIND | Mon-Fri 9.15am-5.15pm | 08457 660163 | |
| SANELINE (FOR CARERS, SUFFERERS OR FRIENDS) | Everyday 1pm-11pm | 08457 678000 | ||
| MENCAP | Mon-Fri 9am-5pm | 0207 454 0454 | ||
| MISSING PERSONS | MESSAGE HOME: LEFT HOME? | Enables you to leave a message for family/friends | 0800 700 740 * | |
| HE SALVATION ARMY FAMILY TRACING SERVICE | Mon-Fri 8.15am-3.45pm | 0207 367 4747 | ||
| NATIONAL MISSING PERSONS HELPLINE | 0500 700 700 * | |||
| MONEY | DEBTLINE | Mon-Fri 9am-9pm,Sat 9.30am-1pm. 24 hour voicemail | 0808 808 400 | |
| COUNCIL OF CONSUMER CREDIT SERVICES | Mon-Fri 8am-8pm | 0800 1381111 | ||
| NATIONAL FEDERATION OF SPIRITUAL HEALERS | 01932 783164 | |||
| BRITISH PAIN SOCIETY | 0207 269 7840 | |||
| PARENT LINE | |
FOR ANYONE IN A CARING ROLE |
0808 800 2222 * | |
| PET BEREAVEMENT | BLUE CROSS | 0800 096 6606 | ||
| PREGNANCY | BRITISH PREGNANCY ADVISORY | Mon-Fri 8am-9pm, Sat 8.30am-6pm, Sun 9.30am-2.30pm | 0845 7304030 | |
| LIFE PREGNANCY CARE | Mon-Fri 9am-5pm | 01926 421587/311667/316737 | ||
| NATIONAL CHILDBIRTH TRUST | Mon-Thurs 9am-5pm, Fri 9am-4pm | 08704 448707 | ||
| PREGANCY AND BIRTH LINE | Mon-Fri 9am-3pm | 08704 448709
|
||
| MISCARRIAGE ASSN. | Mon-Fri 9am-4pm | 01924 200799 | ||
| PSYCHICS TRAINING | 01635 34538 | |||
| ROADPEACE (Charity for road traffic accident victims) | Everyday 9am-9pm | 08454 500355 | ||
| RSPCA | NATIONAL LINK-LINE | 0870 5555999 * | ||
| SELF INJURY HELPLINE | Fri/Sat 9pm-12.30am, Sun 6pm-9pm | 0117 925 1119 | ||
| SEXUAL ABUSE | RAPE CRISIS CENTRE | Mon-Fri 12pm-2.30pm, 7pm-9pm and Sat/Sun 2.30pm-5pm | 02086833300 | www.rapecrisis.org.uk |
| SURVIVORS UK-For sexually abused/raped men | Mon/Tues/Thurs 7pm-10pm | 0845 1221201 | ||
| SMOKING | QUITLINE | Everyday 9am-9pm | 0800 002200 | |
| NHS SMOKING HELP LINE | Everyday 7am-11pm | 0800 169 0169 | ||
| SOCIETY OF HOMEOPATHS | 08454 506611 | |||
| SPIRITUALIST ASSOCIATION OF GREAT BRITAIN | 0207 235 3351 | |||
| VICTIM SUPPORT (FOR VICTIMS OF CRIME) | Mon-Fri 9am-9pm, Sat/Sun 9am-7pm | 0845 303 0900 | ||
| SAMARITANS | 0845 7909090 * | |||
| **GET CONNECTED (connects under 25’s to help lines free) | Everyday 1pm-11pm | 0808 808 4994 | ||
| EIRE | Organisation / Group | Further Information | Telephone | Internet |
| AGORAPHOBIA & ANXIETY SOCIETY (N. IRELAND) | Mon-fri 10am-4pm | 0845 122 8630 | ||
| AL ANON & ALATEEN | Mon-Fri 10.30am-2.30pm | 01873 2699 | ||
| ALCOHOLICS ANONYMOUS
|
Mon-Fri 9.30am-5pm | 01 453 8998 | ||
| ALZHEIMER SOCIETY OF IRELAND | 1800 341 341 | |||
| ANIMAL HELPLINE | 1890 515 515 | |||
| BEREAVEMENT COUNSELLING SERVICE | Mon-Fri 9.15am-1.00pm | 1839 1766 | ||
| CARER’S | THE CARERS ASSOCIATION | |||
| CHILDLINE NORTHERN IRELAND | 0870 336 2945 | |||
| COUNSELLING | NATIONAL COUNSELLING INSTITUTE OF IRELAND | 1890 27600 | ||
| DEAF | NATIONAL ASSOCIATION FOR DEAF PEOPLE | 1872 3800 | ||
| VIDEOPHONE | 1817 1400 | |||
| DEBT LINE | CITIZEN’S ADVICE BUREAU (N. IRELAND) | Working in conjunction with NATIONAL DEBTLINE | 02890 231120 | |
| DEPRESSION | AWARE HELPLINE | 1890 303302 | ||
| AWARE (NORTHERN IRELAND) | Mon-Fri 10am-4pm | 08451 202 961 | ||
| EATING DISORDERS | BODYWHYS | Mon/Wed 7.30pm-9.30pm, Tues 12.30pm-2.30pm,Thu 10am-12pm, Fri 12.30pm-2.30pm | 1890 200 444 | |
| GAMBLERS ANONYMOUS | DUBLIN | 1872113 | ||
| CORK | 087 285 9552 | |||
| GALWAY | 0873 494450 | |||
| Northern Ireland | 028 71351329 * | |||
| HOMELESSNESS | FOCUS IRELAND | 1881 5900 | ||
| SIMON COMMUNITIES OF IRELAND | 16711 6066 | |||
| LEARNING DISABILITIES | MENCAP HELPLINE (N.IRELAND) | 08457 636 227 | ||
| MALE ABUSE SURVIVOR CENTRE | Tues 4pm-7pm, Thurs 10am-1pm | 091 530094 | ||
| MISSING PERSONS’ HELPLINE |
|
00800 70007001 *
|
||
| MISSING PERSONS’ ASSOCIATION | 1800 666 111 | |||
| PREGNANCY | LIFE PREGNANCY CARE | Mon-Sat 9am-9pm, Sun 3pm-9pm | 1850 281 281 | |
| RAPE CRISIS CENTRE | Mon-Fri 8am-7pm, Sat 9am-4pm | 01 661 4911 | ||
| SAMARITANS | 1850 60 9090 * | |||
| WOMENS AID | Everyday 10am-10pm | 1800 341 9000 | ||
| AUSTRALIA | Organisation / Group | Further Information | Telephone | Internet |
| ALBANY BEFRIENDERS | 0898422776 | |||
| TAZMAINA LAUNCESTON LIFELINK SAMARITAN INC | 0363313355 | |||
| GERMANY | Organisation / Group | Further Information | Telephone | Internet |
| TELEFON SEELSORGE DEUSCHLAND
|
08001110111 08001110222 |
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| INTERNATIONAL HELPLINE BERLIN | ENGLISH SPEAKING SERVICE | 03044010607 | ||